Our new potential franchisees, Val and Kerrie, have just visited our Support Office to meet Total Tools team at the ‘Discovery Day’ event.
The ‘Discovery Day’ is Total Tools Leadership Team’s opportunity to meet with potential franchisees and fully inform them about their role within the business and how each of their departments operates. It was a great opportunity for Val and Kerrie to understand the level of support we consistently carry out for all our Franchisees.
During the day, meetings were held with the CEO, Operational, Product Development, Marketing, IT and Accounts Departments.
Following their ‘Discovery Day’, Val and Kerrie decided to open their own Total Tools Store in Mackay next year. Having had the job experience for 30 years in the construction industry, Val liked the idea of a Total Tools franchise due to the support and expertise Total Tools provides to all its Franchisees in all aspects of business operations.
Val and Kerrie are relocating from Melbourne to Mackay which is a big change, however so worth it.
The area surrounding the site has an ideal residential demographic profile for the Total Tools brand. The Leasing and Franchising Team at Total Tools has assisted in locating a site that shows premium demographics/geographic features.
Val and Kerrie left our offices feeling confident that they made the right decision. Meeting everyone at Support Office has helped them understand how much work is involved in supporting our Franchisees.